Phone Scripts
Phone Scripts
Plain scripts and questions to help readers call offices and take notes.
Phone scripts
Phone scripts help people ask clear questions when they are tired, worried, or not sure what to say.
Basic script:
Hello. I am trying to understand what help may be available for my situation. Can you tell me the name of the program, who runs it, who can apply, what papers are needed, and where to find the official form?
Hello. I am trying to understand what help may be available for my situation. Can you tell me the name of the program, who runs it, who can apply, what papers are needed, and where to find the official form?
Questions to ask
- What is the exact name of the program?
- Is this run by the city, county, state, federal government, or another group?
- What is the deadline?
- What papers should I gather?
- Can someone mail the form to me?
- What should I do if I am denied?